We are looking for an experienced and detail-oriented Medical Biller/ AR Caller to join our healthcare revenue cycle team. The ideal candidate should have a strong background in eligibility and benefits verification, patient calling, and accounts receivable follow-up. This role requires working during US business hours (night shift) and demands excellent communication skills, both verbal and written, to interact effectively with insurance representatives and patients.
Key Responsibilities:
- Strong knowledge of Revenue Cycle Management (RCM).
- 3–5 years of relevant experience (ABA specialty preferred).
- Familiar with CPT, ICD-10, and HCPCS coding standards.
- Hands-on experience with billing software and EHR systems.
- Added advantage: Experience in Applied Behavior Analysis (ABA) specialty billing.
- Perform eligibility and benefits verification with insurance companies before services are rendered.
- Call patients to confirm insurance coverage, collect necessary details, and explain their financial responsibility.
- Follow up with insurance companies on outstanding claims to ensure timely payment.
- Document all actions taken and maintain accurate and up-to-date notes in the billing system.
- Respond to payer requests and denials, and escalate unresolved claims when necessary.
- Ensure HIPAA compliance and maintain patient confidentiality at all times.
Requirements:
- Minimum 3-5 years of experience in AR calling, specifically with eligibility verification, denials and patient interaction.
- Strong understanding of US healthcare terminology, insurance policies, and billing processes.
- Excellent English communication skills—both verbal and written.
- Must be comfortable working night shifts aligned with US time zones.
- Proficiency in medical billing software and EHR System.
- Strong analytical, problem-solving, and time-management skills.
Preferred Qualifications:
- Experience with EMR/EHR systems and healthcare RCM platforms.
- Prior experience working with US-based healthcare providers or billing companies.
Job Type: Full-time
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
- Work from home
Experience:
- working with night shift: 1 year (Required)
Work Location: Remote