About the role:
Appraisal Coordinator The Appraisal Coordinator supports the mortgage lending process by managing and tracking residential property appraisals. This role ensures that appraisal orders are placed, monitored, and received in a timely and compliant manner, in accordance with company policies and industry regulations.
RESPONSIBILITIES:
Receive and process appraisal orders from lender clients through the AMC platform.
Assign orders to qualified appraisers based on location, availability, and licensing.
Monitor order progress and ensure timely updates from appraisers.
Communicate professionally with lenders and appraisers to resolve issues, delays, or revisions.
Review submitted appraisal reports for completeness and compliance with client and regulatory standards.
Handle revision requests and ensure prompt follow-up with appraisers.
Maintain accurate records in the order management system.
Ensure all processes follow industry regulations, including AIR (Appraiser Independence Requirements), FHA/VA/HUD guidelines, and AMC-specific compliance rules.
SKILLS & QUALIFICATIONS:
12 years of experience in an appraisal management company or related real estate/mortgage role preferred.
Strong communication and customer service skills.
Experience with appraisal management platforms (e.g., Acuity, Mercury Network, ValueLink, AppraisalScope, Encompass TPO Connect, etc.).
Familiarity with appraisal forms (e.g., 1004, 2055, 1025) and terminology is a plus.
Ability to work in a fast-paced, deadline-driven environment
Shift Timings: Night Shift (7pm 4am)
Position Type: Full-Time
Location: Chennai
One way cab is available.