- Meet the productivity and quality % as per the objectives and maintain consistency.
- Ensure compliance with all applicable policies, procedures and guidelines to avoid Major or repeat comments in DRG, LOD audits, and CPR/GAO audits.
- Ensure audit observations are updated with proper root cause and corrective action.
- Ensure Flexibility and provide BCP support whenever required to meet our business requirements.
- Attain 100% skillset in the process within one year by seeking appropriate support from the right stakeholders.
- Being flexible in working different shifts, providing additional support on weekends based on volume forecast.
- BCom / BBA / M.Com (Preferably Course Completed during 2024/2025)
- Good written English language skills
- Good Analytical skills to support 100% quality output.
- Good interpersonal skills
- Flexible working skills to support Business Continuity
- Flexible to work in Night Shifts
- Ensure all the contracts/Investigation requests are actioned per procedure and support the Service Level Agreement.
- Meet the productivity and quality % as per the objectives and maintain consistency.
- Ensure compliance with all applicable policies, procedures and guidelines to avoid Major or repeat comments in DRG, LOD audits, and CPR/GAO audits.
- Ensure audit observations are updated with proper root cause and corrective action.
- Ensure Flexibility and provide BCP support whenever required to meet our business requirements.
- Attain 100% skillset in the process within one year by seeking appropriate support from the right stakeholders.
- Being flexible in working different shifts, providing additional support on weekends based on volume forecast.