About VOIS:
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
About VOIS India:
In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.
Role Purpose
To ensure efficient identification and monitoring of suspicious activities and transaction in M-Pesa, ensure timeous reporting of suspicious transactions to the Money Laundering Reporting Officer (MLRO).
Key accountabilities and decision ownership:
- Daily assessment of AML alerts ensuring the markets are aware of the outstanding alerts at the end of the day of any and immediate escalation of all positive hits to the AML Supervisor MLRO and report/ escalate cases warranting SARs to the MLRO
- Sanction and PEP (Politically Exposed Person) screening and conduct customer profile reviews;
- Monthly Report on AML alerts verification and assist in the preparation of management information reports
- Be familiar with the systems/processes and their implementation with regards to transaction monitoring alerts
- Review the transaction monitoring alerts in line with the prescribed procedures:
- Follow the recommended standard investigation steps
- Assess the relevance of the geographies of the remitters and beneficiaries of transaction
- Where there are grounds of suspicion or a requirement of guidance in relation to an alert, escalate in line with procedures devised by the market and provide indications/inputs to market on any areas of risks identified as a result of transaction monitoring trends
- Create and maintain accurate and concise records of all investigations undertaken including details on rationale for any decisions made
Core competencies, knowledge and experience:
- Minimum of 2/2.5 years’ experience in financial services environment (AML specific experience is an advantage);
- Knowledge of AML best practices;
- Accountability and a sense of urgency to improve the status quo;
- Strong analytical skills and attention to detail;
- Proficiency in MS Office;
- Ability to work with minimum supervision;
- Quality focus
Strong written and verbal communication skills (fluency in English is an advantage).
India:
VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.
As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
Apply now, and we’ll be in touch!