- Proactive Monitoring of all the alerts from the CS SYS age
- Report Generation via eHealth
- Scheduled maintenance activity (like shutdown / start-up of servers etc..)
- Monitor batch jobs and restart activity if required
- Monitor backup and restart activity if required
- Monitor patch deployment / package release and do it manually if required
- User Tasks – Creation / Deletion / Change / Move IDs
- Coordinate with various support groups/vendors for Datacenter Issues
- Perform MIS Reporting / Maintain CMDB
- Perform Incident Management for all Server related Incidents.
- Perform IMAC Activities / Housekeeping tasks on the server
- Perform releases after the change is raised and approved
- Resolve all incidents vis self or the support of L2 Resource
- Own the responsibility for Availability of the Systems & Applications.
- Trend Analysis
- Problem Identification , Root Cause Analysis , Recommend Changes
- Proactive recommendations based on best practices
- Prepare Monthly system health MIS and review with L2 & Operation Manager.
- Ensure Compliance and Update Standard Operating Procedures.
Job Type: Full-time
Pay: ₹30,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
- Monday to Friday
- Rotational shift
- Weekend availability
Work Location: In person