We are looking for a dynamic and multi-skilled individual for the role of Advertisement Executive cum Telephonic Support Executive. The ideal candidate will handle advertising and promotional activities while also providing telephonic support to clients. This is a dual-role position involving creativity, communication, and customer service.
Key Responsibilities:
Advertisement Executive Duties:
- Plan and manage advertising campaigns to promote products
- Coordinate with design and content teams for ad creatives and marketing materials
- Run and monitor digital ads (Amazon, Flipkart, Google, Facebook, Instagram, etc.)
- Analyze ad performance and prepare reports
- Stay updated on trends in advertising and marketing
Telephonic Support Duties:
- Handle inbound and outbound customer calls professionally
- Provide product information, resolve queries, and assist with basic troubleshooting
- Maintain customer records and follow up on service requests
- Coordinate with technical teams for issue resolution
- Ensure high levels of customer satisfaction and support
Requirements:
- Diploma / degree in Marketing, Communications, or any related field
- 1+ year of experience in advertising, marketing, or customer support
- Excellent verbal communication skills in Hindi and English
- Good knowledge of digital advertising platforms preferred
- Good organizational and multitasking abilities
- Proficient in MS Office (Excel, Word, Email)
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person