We are seeking a proactive and people-oriented Counsellor to manage outreach, counsel prospective learners, and coordinate training programs.
The ideal candidate will play a key role in driving admissions and engagement across
different segments including students, faculty, and corporate learners.
Key Responsibilities:
Counselling & AdmissionsCounsel students, faculty, and working professionals on available courses such as:
a) AWS Foundations & Certification Prep
b) Cloud Practitioner & Solutions Architect Bootcamps
c) Faculty Development Programs (FDP)
d) Corporate/Industry Training Programs
Guide candidates through program selection, eligibility, career outcomes, and
certification pathways.
Follow up with leads and convert inquiries into enrollments via calls, emails, or virtual
meetings.
Maintain and update CRM records with interaction details and follow-up actions.
Program Coordination:
Coordinate end-to-end delivery of training programs – scheduling sessions, trainer
assignments, and managing logistics.
Ensure timely communication of class schedules, learning resources, and session
updates to learners.
Assist in onboarding participants and maintaining attendance and engagement
records.
Stakeholder Communication:
Liaise with teachers, trainers, university partners, and corporate clients to ensure
program success.
Provide regular updates to internal teams regarding enrollment status, learner
progress, and feedback.
Reporting & Administration:
Prepare weekly/monthly enrollment and conversion/follow up reports.
Collect and analyze learner feedback to improve course delivery and support
services.
Support certification exam registration and completion tracking.
Qualifications & Skills:
Bachelor's/Master’s degree in Management, Education, or related field.
2–5 years of experience in academic counseling, EdTech, training sales, or
education support.
Excellent verbal and written communication skills in English and Hindi.
Familiarity with AWS Certifications and cloud technologies is preferred (training can
be provided).
Organized, self-motivated, and customer-focused.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Paid time off
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Experience:
- Academic counseling: 3 years (Required)
Location:
- Raipur, Chhattisgarh (Required)
Work Location: In person