MASH Web Solutions LLP is looking for motivated and detail-oriented female Telecallers to join our team. As a Telecaller, your primary responsibility will be to verify customer addresses and pin codes for orders placed on our e-commerce website. This is an outbound telecalling role, where you will connect with customers across India to ensure accurate order delivery information.
Key Responsibilities:
- Make outbound calls to customers to verify their address and pincode for e-commerce orders.
- Update and cross-check customer information based on the provided Excel sheet.
- Handle customer queries related to order verification in a professional manner.
- Ensure accurate data entry and follow-up on unresolved issues.
- Work collaboratively with the team to meet daily call targets.
Requirements:
- Only female candidates are eligible to apply.
- Good communication skills in Hindi and English. Knowledge of additional regional languages is a plus.
- Basic computer skills to update and manage Excel sheets.
- Ability to handle customer conversations with patience and clarity.
- Freshers are welcome; prior telecalling experience is an added advantage.
Benefits:
- Competitive salary in the range of ₹12,000 - ₹14,000 per month.
- Opportunities for skill development and career growth.
- Supportive work environment with training provided.
If you are a confident communicator who enjoys working in a dynamic team, we would love to hear from you! Apply today to join MASH Web Solutions LLP and help ensure smooth operations for our e-commerce platform.
Job Type: Full-time
Pay: ₹12,000.00 - ₹14,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
Work Location: In person